USEFUL TO KNOW

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Online Resources


Our selected links to information and resources on policy and practice that you may find of use.


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Last Updated : 20 November 2023  *New  #Updated


FEATURE ONE: LEx Leaders Living Toolkit

Take a look at the Development Programmes' bank of good governance resources in various essential topics. FREE interactive features are available to provide alerts when resources are updated.


Our Toolkit resources were developed in partnership with local organisations and enterprises, including Birmingham Voluntary Services Council (BVSC), BlueSky Coaching, EW Accounting and Training Personified.

Click here to see to see full details

Handling bullying, harassment or discrimination complaints at work *New

(ACAS)

As an employer or manager, you should do all you can to try to prevent and stop bullying, harassment, discrimination and victimisation at work.


Five key insights for nonprofits in 2023

(National Council of Voluntary Organisations)

NCVO have published five key insights for 2023 that all voluntary and community organisations will need to carefully consider in order to ensure the good health of their organisations.


Sample schemes of delegation

(NCVO)

Trustees are required to 'act in person directly' and any decisions affecting the organisation must be made by the trustees acting together. However, in practice many boards will authorise individual trustees, committees, or staff and volunteers to act on their behalf in specific areas, under a schemes of delegation.


Example Policies for Small Organisations #Updated

(Bexley Voluntary Services Council)

A selection of some core policy templates including safeguarding, data protection, volunteer agreement, expenses policy, lone working and more.


KnowHow – Help and Guidance

(NCVO: KnowHow Non Profit)

Practical tools and resources for use in the voluntary sector. Includes guidance on running a charity, business plan templates, funding & income, example HR policies to help you produce employment documents for your organisation, digital technology and much more.

Disciplinary procedure: step by step *New

(ACAS)

Roots HR Community Interest Company is the UK’s specialist consultancy for human resources for the social sector. They enable organisations to continually improve performance and sustainability through better people management.


Building psychological safety in the workplace *New

The concept of psychological safety in the workplace is gaining recognition. It’s fundamental both to the performance of your charity and to the wellbeing and happiness of your employees.


HR Toolkits & Human Resources Guides

(Roots HR)

Roots HR Community Interest Company is the UK’s specialist consultancy for human resources for the social sector. They enable organisations to continually improve performance and sustainability through better people management.


KnowHow – Strategy and Business Planning

(NCVO: KnowHow Non Profit)

Business plan templates and guidance for charities and voluntary organisations. Includes important things to think about before you start the planning process, and a step-by-step guidance on how to complete each section of your business plan.


G Suite Business Packs

(effective, affordable comms)

For modern and advanced communications & sharing features take a look at Google's Premier GSuite which includes enhanced storage, video conferencing, real-time collaboration on shared documents, spreadsheets, presentations and more.

FEATURE TWO: Synergi Briefings

The Synergi Collaborative Centre is a five-year national initiative to reframe, rethink and transform the realities of ethnic inequalities in severe mental illness and multiple disadvantage.


Taking a collaborative approach, the centre aims to use the principles of co-production of knowledge and a creative mix of robust research methods. The centre will work closely with commissioners, policymakers

and politicians, service providers, citizens and those experiencing mental distress, to eradicate ethnic inequalities in severe mental illness and their fundamental causes.

Click here to see all of Synergi's briefing papers

Support-Connect Hub
Support-Connect Helpline logo

Support-Connect Database


Anyone can visit, register and engage on this portal provided that our 'Code of Conduct' is observed.


The database includes Government, Statutory and other advice, Counselling and Personal Wellbeing information, directories, support organisations and much more - it's also FREE to use.

ONLINE HUB

NCVO – Influencing and Policy

(National Council of Voluntary Organisations)

NCVO want people to recognise the essential role played by charities and volunteers. Because we know voluntary action is essential to change the world that we all live in. NCVO harnesses the collective power of 17,000 members to ensure charities and volunteers have the support they need to make a difference and the best possible environment to work in.


Courses & Membership

(Make An Impact CIC)

If you’re looking for support to start or grow your social enterprise you’re in the right place, and MAI's own membership includes free and paid options.

Charity Governance Code

(National Council of Voluntary Organisations)

Good governance in charities is fundamental to their success. It enables and supports a charity’s compliance with the law and relevant regulations. It also promotes a culture where everything works towards fulfilling the charity’s vision.


Latest governance news

(Third Sector)

See all the charity governance news, in-depth reporting, best practice, expert advice and discussion, including regulation, the Charity Commission, charity law, charity independence and the role of chairs and trustees. Regularly updated.

FEATURE THREE: Make An Impact Knowledge Centre

Heidi Fisher MBE (Make An Impact CIC founder) has a serious passion for enterprise, having set up and run several charities, social enterprises and businesses over the past fifteen years plus.


In the Knowledge Centre Heidi gives detailed answers to some of the questions that she is frequently asked about such as social enterprise management, social impact, costs of services, software and more.

Click here to see to visit the Knowledge Centre

Health and social care rights

(MIND)

Explains rights to social care, and how this differs from healthcare. Includes information on eligibility, needs assessments, financial assessments, and how local authorities may meet needs.


Multiplying: Free volunteer management platform

(Update Brum)

Levol-app is a European partnership to improve the volunteering management programmes of non-profit organisations through an online training platform created on five languages.


Crowdfunder: Fee-free for charity fundraising

( Crowdfunder )

Crowdfunder won’t take a single penny from your cause, which means 100% of the money you raise 

remains in your pot. Plus with Gift Aid as standard, your charity could receive up to an additional 25% compared to a loss of around 3% with other websites.

NCVO free online safeguarding resources

(National Council of Voluntary Organisations)

Keeping people safe is important. All organisations need to do safeguarding well. Everyone needs to be involved. These resources will help you to make plans and carry them out.


Charity ethical principles

(National Council of Voluntary Organisations)

These principles aim to support charities, their governing bodies and those who work and volunteer in and with them in recognising and resolving ethical issues and conflicts and make charities a safer place. 


These principles set out a framework for the ethical execution of charitable purpose, regardless of the charity’s size, type or area of operation.

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