Catalyst launches West Midlands-wide Support-Connect helpline

Site Admin • 21 December 2020
Woman on a phone

source: Catalyst 4 Change CIC
published: 21 December 2020

This service is discontinued until further notice!

Catalyst 4 Change (in partnership with four West Midlands African & Caribbean mental health service providers), has launched the SUPPORT-CONNECT helpline service on 21 December 2020. This new regional initiative is funded by the Coronavirus Community Support Fund (distributed by The National Lottery Community Fund), and also by The Heart of England Community Foundation.

SUPPORT-CONNECT is a new freephone helpline service available to African and Caribbean people with mental health support needs living in any of the areas listed below, across the West Midlands area. Download Leaflet.

The service has been developed to offer support during the COVID-19 pandemic.
Calls to the helplines are completely free of charge. SUPPORT-CONNECT treats all calls confidentially.

You can also visit our online directory & forum that will offer you information about local services and support. www.catalyst4change.org.uk/support-connect

If you need to talk, call the number that covers the area where you live.
Area / Region Call FREE Lines Open
WOLVERHAMPTON 0800 118 4057 This helpline number will be open: Friday’s - 6.00pm to 9.00pm, Saturday’s - 3.00pm to 6.00pm and Sunday’s - 3.00pm to 6.00pm
SANDWELL-BIRMINGHAM (North) 0800 118 4058 This helpline number will be open: Wednesday's - 3.00pm to 5.00pm and Thursday's - 3.00pm to 5.00pm
COVENTRY 0800 118 4059 This helpline number will be open: Friday's - 1.00pm to 3.00pm

SUPPORT-CONNECT is a partnership between Catalyst 4 Change, the African Caribbean Community Initiative; CommonUnity; Sandwell African & Caribbean Mental Health Foundation and the Tamarind Centre.

The SUPPORT-CONNECT service will be in place for at least 12 months (from December 2020), but all of the partners are committed to work together to secure further funding so that this helpline service can be provided indefinitely.

Catalyst is a registered member of The Helplines Partnership
MemberSPACE homepage
by Site Admin 25 April 2025
In 2024 Catalyst launched its new self-service member platform, MemberSPACE. Basic membership includes addition to our e-newsletter, discounts, and limited signposting.
Ring binder
by Site Admin 17 February 2025
The objective of this Black emancipatory action research project was to explore the role of Black-led community organisations in supporting Black mental health and wellbeing in the UK.
Man walking through a door
by Site Admin 17 February 2025
Pathway to Independence is a collaborative programme designed to support individuals transitioning from secure care into independent community with essential life skills.
Ring binder files
by Site Admin 17 February 2025
At Catalyst 4 Change, we’re very excited to be working on three main research projects alongside Birmingham Voluntary Service Council (BVSC), local academics and Flourish.
More posts