SUPPORT-CONNECT HELPLINE & HUB
What is Support-Connect?
A new freephone helpline service available to African and Caribbean people with mental health support needs across the West Midlands area.
The service has been developed to offer support
during the COVID-19 pandemic.
At present only the online hub is active!
Programme Currently Not Funded
More About the Support-Connect Initiative
Support-Connect provides a number of pan West Midlands Freephone support lines across the areas of Birmingham, Sandwell, Wolverhampton and Coventry. We are a collaboration between four major charitable African and Caribbean mental health service providers.
The lines are available to African & Caribbean people with a mental health support need, their families and carers during the COVID-19 pandemic that live in the areas set out in the 'Helpline Schedules' below. The lines give callers access to people and workers that they are already familiar with at no cost to them. Download our leaflet here
Friendly helpline staff are on hand (see the schedule below) for just a friendly chat, to direct you to appropriate counselling, therapy or services & support in your area, or to discuss a support issue and/or concern, and so much more.
The service will be in place for at least 12 months (from December 2020), but all partners are committed to work together to secure resources so that this service can be provided indefinitely.
Helpline Schedules
WOLVERHAMPTON
0800 118 4057
This line is open: Friday’s - 6pm to 9pm,
Saturday’s - 3pm to 6pm and Sunday’s - 3pm to 6pm
SANDWELL-BIRMINGHAM
0800 118 4058
This line is open: Wednesday's - 3pm to 5pm
and Thursday's - 3pm to 5pm
COVENTRY
0800 118 4059
This line is open Friday's - 1pm to 3pm
Calls to the helplines!
Please Note: These lines close on 1 December 2021.
Support-Connect was funded by the Heart of England Community Foundation and National Lottery Community Fund
Catalyst 4 Change CIC is a registered member
WHAT SOME MEMBERS THINK!
“MASH (originally part of National Mind) would have had a bleak future if not for the intervention of CATALYST to provide incubation, business planning and fundraising support. We look forward to the future with more confidence”
Tippa Naphtali / M.A.S.H
“We thank Catalyst 4 Change for providing an excellent support and incubation structure for the Fund and being the accountable body until we're at the stage where we can become a UK charitable organisation in our own right”
Jaki Miller / NMPMFF
“Red Alert looks forward to developing its 24-hour support line for families concerned about detained loved ones. We are grateful that CATALYST will help us to reach phase 2 of our 5-year development plan”
Kushi Amlak-Sakhu / Red Alert
